Change Voice Commands to Touch Tone

Unified Messaging makes it easy to switch back and forth to voice commands or the touchtone interface. The directions below demonstrate how to change to the touchtone (keypad) interface. Follow the same steps to switch back to the default voice command interface.

1. Dial the Exchange Access number.

• Dial Ext. 3057 from on-campus
• Dial 508.531.3057 from off-campus

2. Enter your extension and PIN when prompted.
3. After the greeting, say “Personal Options”
   Note: once you say “personal options,” the system requires you to make your next selection by using the keypad on your phone.
4. Press the number 4 to start using the Touchtone Interface.

Contact For Help

Support Services
Maxwell Library, Rm 011 or
Moakley Center, Rm 130C
Tel: 508.531.2555
itsupport@bridgew.edu

Getting Started

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