Student Email

IMPORTANT UPDATE:

All current students have been moved to Outlook Live@edu accounts.  If you are a returning student and do not have a Outlook Live@edu account through Bridgewater State University (email address ending with @student.bridgew.edu) you will not have access to email. Contact the IT Helpdesk at 508.531.2555 or itsupport@bridgew.edu to get the email account updated.


Accessing Student Email

To access student Email:

  • Go to the BSU homepage
  • Select Student Email under Quicklinks
  • Login in via myCampus
  • Click the E-Mail icon


Student Email Features

  • Ad-free inbox and attachments
  • Windows Live Sky Drive featuring of password-protected online storage
  • Windows Live Messenger Chat client
  • Windows Live Spaces for e-profiles
  • Windows Live for mobile devices

 

Checking Email is Important!

BSU uses email as an official means of sending information to students. Official notifications include grades, bills, due dates, confirmations, etc. Students are required to access and review BSU email on a frequent and consistent basis in order to stay current with University-related communications.



Frequently Asked Questions


What is BSU Live?

BSU Live provides students of Bridgewater State University with free hosted communications and collaboration services. When you sign up for Outlook Live@edu, it will serve as your Bridgewater State University email account. Although Microsoft Outlook hosts the email, Bridgewater State University maintains control. The email system for the students is based on Windows Live Hotmail and co-branded with Bridgewater State University.

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Does student email include calendar and contact management?

Yes, BSU Outlook Live includes a calendar, address book, and calendar-sharing option. Windows Live Hotmail also supports iCal and Microsoft® Exchange Servers. You can send meeting requests to email systems supporting both iCal and Microsoft® Exchange Server users and vice versa, so that you will always be in touch.

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What other services are offered beyond email?

After signing up to BSU Outlook Live you will have an active ID. It will give you access to a set of Windows Live services, all of which are opt-in and free unless otherwise noted. Here are a few of the available services:

  • Office Live Workspace: http://workspace.officelive.com/
  • Windows Live Messenger: Great for audio and video conversations with friends, family, and colleagues; multi-user IM functionality for study groups, and so much more... For more info, please visit http://get.live.com/messenger/overview.
  • Windows Live Spaces: So many ways to use this as part of your student life. For example, you can create e-profiles for prospective employers. Students, alumni, faculty, clubs, and departments can use spaces to share information, photos, blogs, and more. For more info, please visit http://explore.live.com/windows-live-spaces-help-center.
  • Windows Live for Mobile access to IM and email: Students can access their @edu email on virtually any web-enabled phone. For more information, please visit http://mobile.live.com/GoLive/. Carriers may charge for wireless data service.
  • Windows Live Expo: Buy and sell stuff within your campus and alumni community. Post an ad for free, and control who can view it. Browse for jobs, housing, and just about anything else. For more info, please go to http://get.live.com/expo/overview and view the Windows Live Expo demos. 
  • Windows Live SkyDriveTM: 5 GB of password-protected online file storage http://get.live.com/betas/skydrive_betas
  • Access to Windows Live APIs to build your own custom apps: http://dev.live.com/
  • Watch for future features and services: http://get.live.com/betas/home

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Who is eligible for student email?

All students (graduate, part-time, and full-time.)

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Do I need to use a Windows PC or Microsoft Internet Explorer?

No. Microsoft supports the major browsers across a variety of operating system platforms. Internet Explorer from 7.0 down to 5.5 versions, the leading versions of Firefox (cross platform) and Safari (cross platform) are supported as well as Opera. Basically any browser supported by MSN® or Windows Live in general is supported for Microsoft Live@edu.

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How do I sign-up?

If you are a NEW student and do not already have a BSU account, go to https://www.bridgew.edu/services/claimaccount/

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How can I share my calendar with others?

You can access published calendars through iCalendar and also publish your calendar for other users to see.  You may also control the amount of details visible to others. All local Outlook calendar capabilities are available through the use of the Outlook Connector provided free to Windows Live Hotmail users.

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How do I check my email?

Once you have created your email account, you can log in by going to Quicklinks on the BSU home page and clicking Student Email. Please note that this link will direct you to the myCampus login page. You will need to enter your BSU user name and password, then select E-Mail icon once you are logged in.

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What if I forget my password?

Please see https://services.bridgew.edu/passwordreset/ for more information

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Can I disable the Windows Live Today Screen?

Yes. In the Mail view, under Options, there is a radio button that allows the user to Skip the Today page and go directly to mail.

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How much email storage space is provided?

Please refer to http://help.outlook.com/en-us/140/dd630704.aspx for message and recipient limits.

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What is the maximum size for a message (including attachments)?

Please refer to http://help.outlook.com/en-us/140/dd630704.aspx for message size and number limits.

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What is the maximum number of emails I can send per day?

Please refer to http://help.outlook.com/en-us/140/dd630704.aspx for the maximum number of emails that can be sent daily..

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How can I use mail clients, such as Thunderbird and Outlook, with Microsoft Live@edu?

Microsoft Live E-Mail Setup Wizard can be found at the following page:
http://help.outlook.com/en-US/140/dd936216.aspx
 

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Can I check my email using my mobile phone?

Yes.  Emails ending in student.bridgew.edu can:

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How do I get alerts on my cell phone?

You can sign up for text alerts from the Windows Live Alerts service- http://alerts.live.com/Alerts/ 
(Recipients may be a charged a fee by their mobile provider to receive messages.)

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Why can I no longer receive email on my mobile phone since I was changed to Live@EDU?
       

Most likely you have not changed the connection settings on your phone to reflect the change to Live@edu. Please see the FAQ "Can I check my email using my mobile phone" above for more information.

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How does student email handle spam?

There are a number of methodologies to combat spam on the Windows Live Hotmail platform. SmartScreenTM Technology learns to detect spam based on you reporting spam in your inbox. SenderID Framework matches the sender's email address against their IP address to protect against spoofing. About 95% of all spam and 99% of image-based spam are blocked. While spam traffic has increased 40% across the Internet, Hotmail spam is down 80% over the past year thanks to the work of our spam-fighting team and technologies. If using the web interface, all email undergoes a virus check/scan. However, since the anti-virus tools are server side, this does not apply if you use POP. See http://postmaster.hotmail.com/ for more details.

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Do I have the ability to control anti-spam options, for example, training the system what is spam?

Yes, you may identify email as safe versus unsafe, and Hotmail also "learns" to mark spam based on user actions. Furthermore, you can set individual junk mail folder rules, block lists, and safe lists.

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Can I "trust" or "block" an email address directly from the webmail interface?

            Yes. You may set individual mail folder rules, and create blocked and safe sender lists via the web and also in rich clients such as Windows Live Mail and Outlook.

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I do not want my email grouped by conversation, how do I get rid of this?

Under search bar in e-mail, there is an option for "Conversation by".  Select "Conversation by", which will then bring up options for sorting emails.  At the bottom of the list of options is a box for Conversations.  Uncheck the box to remove sorting by conversation. 

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Does Microsoft share or sell my contact information with third parties?

No, Microsoft does not share or sell any contact information unless you opt in. This is covered in Microsoft's comprehensive privacy and disclosure policies which are available online at www.microsoft.com/privacy.

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What happens to my email account when I graduate?

            Your Live@EDU account is active for two semesters following your graduation. IT will notify users via email prior to deactivating an account.

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I am having trouble logging in. Who can help me?

Contact the IT Support Services (508.531.2555) or itsupport@bridgew.edu

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Last Modified: March 13, 2013