Every Tuesday, IT will share popular technology-related tips & tricks that we hope will help to streamline a process, discover a new trick, and make someone's day a bit simpler.
Taking a picture" of what is displayed on your computer screen is commonly referred to as a screen capture, screenshot, or print screen. Knowing how to take screenshots can be a very helpful tool. You can send a copy to someone, keep a record of a transaction, or even provide a copy of error messages when you need to contact IT for assistance. This easy task could save you a lot of time and frustration.
Did you know that BSU students don't need to buy their own licensed copy of Windows or Office when they purchase a new computer? Why spend extra hard-earned money?
Bridgewater State University students as well as faculty and staff who use computers at work are eligible to use Microsoft products on personally owned computers under BSUs site license with Microsoft. To install Microsoft Office or Microsoft Windows on your home computer, you may purchase the media at the University bookstore for a nominal fee. Be sure to bring your BSU Connect Card.
Microsoft Office may also be downloaded once from on campus at http://download.bridgew.edu. We recommend using a network cable to plug into the network if you plan to download as it works faster than wireless. Please be advised the software versions available at the bookstore may not be the same as the version available on the download site.
With the upcoming holidays, we all get busy rushing around visiting our friends and family. Sometimes we're out of the office or away from our computer and unable to reply to email messages as promptly as usual. The Information Technology division would like to remind you that whether you use Outlook Live@EDU (BSU students), the full version of Outlook, or Outlook Web Mail (faculty/staff), you are able to set up an Out of Office message to notify senders you are unavailable. See below for instructions.
Set an Out of Office Message in Outlook Live (BSU Students)
Set an Out of Office Message in the version of Outlook 2010 (BSU Faculty and Staff)
Set an Out of Office Message in Outlook Web Mail (BSU Faculty and Staff)
Did you know both the Moakley and Maxwell Computer Labs here at Bridgewater State University default to duplex printing? This cuts down drastically on wasted paper. You can also reduce the amount of ink you use.
When printing at home, most ink jet printers provide options for printing draft/economy quality which uses less ink. You can also change the print speed to fast which will reduce the ink used. Since many things we print are not for professional purposes, you could change your default to always use the draft setting and change to high-quality when needed.
Another way to save ink and paper is to print the part of the document you need. You can print individual pages or just the sections you need. In many applications and web browsers you can highlight the area you want to print, then choose selection under the page range section of the print dialogue box.
In Microsoft Word, you can print multiple pages per sheet. This would be a great way to cut down on paper and ink consumption if you are just proof reading a document. You can change how many pages print per sheet under the zoom section in the print dialogue box.
You can print PowerPoint presentations in pure black and white. By selecting pure black and white it changes the background color to white and text to black regardless of what your presentation uses. Some features, such as drop shadows and embossing will also not print. Printing in pure black and white can save a lot of printer ink and make presentations easier to read.
For an even greener idea, consider placing your document or presentation in a shared location. You can share the location with viewers electronically and those who require hard copies can print as needed. This not only helps to conserve both paper and printer ink, but also makes it easier for viewers to find and view later.
BSU employees using Microsoft Outlook for their BSU email will find the following tips helpful to backup important messages and clean out their mailbox. Outlook has some great features to streamline the process for you.
How to Setup AutoArchive to clean up your Outlook mailbox (Please note: These steps must be performed on campus with a wired Internet connection)
You can also setup Outlook to automatically empty your deleted Items folder. Employees can view detailed instructions via the BSU Intranet.
We all know we should regularly back up our data but it can be overwhelming to think of what to back up and take the time to set it all up. Microsoft Windows 7 (and even Windows Vista) comes with a backup and Restore feature built-in. There are many options for backing up your data and you won't need any expensive or sophisticated equipment. Some options include external hard drives, flash drives, CDs, DVDs, and even online cloud-based storage (like Windows Live SkyDrive, Dropbox, or Google's G Drive). By backing up your data, your files will be protected if your computer ever get a serious virus or your hard drive fails. You could easily retrieve the files from your back up and move them to the new computer or hard drive.
To open Backup and Restore in Windows 7, click the windows button in the lower left corner. Type Backup in the Search box and click Backup and Restore in the results list. The Backup and Restore feature simplifies the entire backup process for you. By following the prompts, you can decide whether to back up specific files or your entire computer. You can see more details on using the Windows Backup and Restore feature online at http://www.microsoft.com/athome/setup/backupdata.aspx#fbid=6mLd0IA1Eeu
Keep Safe this Semester with IT's Seven Security Suggestions:
As we move towards communicating and conducting business more and more electronically, having secure passwords is critical. Good password management is pivotal in protecting your information. Passwords control access to your computer, email account, and other sensitive information. Good password management also protects the information of others. How do you make sure your passwords are secure?
Passwords should be treated the same way you would treat the keys to your house or car - kept secure. There are two things to remember when creating a secure password: length and complexity.
Below are a few tips in regards to passwords and choosing a complex password:
Please remember that Information Technology will NEVER ask for your password via any medium (email/ phone, etc).
What if you receive an email asking for personal information, such as your username and password - what should you do? NEVER give out your username or password to anyone even if you think it's someone you know asking for the information.
Please remember, IT will NEVER ask for your password via any medium (email/ phone).
Phishing email messages are sent by hackers with the malicious intention of stealing your account credentials/ personal information. In some cases messages appear as if they were sent from a colleague or friend or from IT. Responding to such emails by sending your username and password or clicking links sent in such emails could result in identity theft and/ or put you and the institution at risk.
If you receive email messages requesting personal information, please do not respond and delete them. If you did respond by sending or submitting your account password, please change your password immediately.
Each virus is a little different but some of the things to watch for are:
If you suspect your computer is infected, it is best to contact the Helpdesk at 508.531.2555 as soon as possible. Restarting your computer can often make the infection worse. You should also unplug the network cable from the back of the computer until the virus is completely removed. This will stop it from accessing the Internet and reduce the possibility of spreading it to other computers on the network.
Is your computer protected from Viruses and Spyware? What about your computer at home? Members of the BSU community can download Microsoft Forefront Client Security from https://download.bridgew.edu to provide Anti-Virus and Malware protection for their home computer. This program can be downloaded from both on and off campus.
If you have questions or need assistance with downloading Forefront, please contact IT Support at 508.531.2555 or ITSupport@bridgew.edu.
Shortcut keys provide an easier and often faster method of navigating and using various computer programs. Why waste time using your mouse and menus?
In windows, you usually access shortcut keys using the Alt, Ctrl, Shift, or Windows key in conjunction with a letter. Many programs have shortcut keys specific to the application. However, as you begin using shortcut keys you will notice that many applications share the same shortcut keys.
Below is a list of the most common windows shortcut keys:
|Copy||Ctrl + C|
|Paste||Ctrl + V|
|Cut||Ctrl + X|
|Select All||Ctrl + A|
|Undo||Ctrl + Z|
|Redo||Ctrl + Y|
|Beginning of current line||Home|
|Beginning of document||Ctrl + Home|
|End of current line||End|
|End of document||Ctrl + End|
|Move left one word||Ctrl + Left Arrow|
|Move right one word||Ctrl + Right Arrow|
|Search for text||Ctrl + F|
|Switch between programs||Alt + Tab|
|Show desktop||Windows + D|
|Highlight address bar in browser||F6|
|Complete web address (adds .com to end) in browser||Ctrl + Enter|
|Refresh web page||F5|
|Open new tab in browser||Ctrl + T|
|Make browser full screen||F11|
We hope by sharing some of the most Common Windows Shortcut Keys with
you, we enable you to find an easier or faster way to accomplish some of
your daily tasks. We also recommend checking out this great video from
cnet explaining the 15 best shortcuts ever at
In order to protect the personal information of BSU students, faculty, and staff, Bridgewater State University uses the 8-digit Banner ID to identify you instead of using Social Security Numbers. You use this Banner ID to access many systems on campus, such as MyParking, password reset, InfoBear, Ebill, Web for Faculty, and Connect Card services.
If you forget either your Banner ID or PIN, you can now look it up online at www.bridgew.edu/bannerid/. Simply provide your BSU computer account username and password in the corresponding fields on the form, enter the two word security "captcha" and click the "Lookup Your Banner ID/PIN" button.
Do you know the most common reason people call the IT Help Desk here at BSU? Password problems! Usually they forgot their password or cannot login. This is especially common at the start of the semester as people are returning to campus after an extended break.
If you run into this problem, youll be happy to know you can reset your own password online at: https://services.bridgew.edu/passwordreset/. Use this web page to reset the password to your BSU computer account in three easy steps. Your BSU computer account is the primary account you use to access most university services such as the BSU domain/network, computer labs, email, blackboard, moodle, and the student portal.
Microsoft's Junk Email Reporting Tool lets you report junk email directly to Microsoft to help improve the effectiveness of the junk email filters. You can easily report spam from both the full version of Outlook and from Outlook Webmail. For detailed instructions on both platforms, go to http://it.bridgew.edu/Telecomm/SpamFilter.cfm
Have you ever tried to reach someone here on the BSU campus but couldn't recall their extension? To use voice recognition, just dial 508.531.6000 from off campus or x6000 from on campus and say the name of the person or department you are trying to reach. For instructions and tips on using voice recognition, go to http://it.bridgew.edu/Telecomm/Telephone/VoiceRecognition.cfm.
Students, did you know you can access your BSU email from your mobile device?
Microsoft offers detailed instructions showing students how to configure their Live@EDU email on their mobile device. To set up your phone to access your email messages, calendar, contacts, tasks, and voice mail messages or to use the help wizard to find instructions on setting up your phone or device, go to http://help.outlook.com/en-US/140/cc325688.aspx
Did you know you can access your email, voicemail, calendar, and more by phone?
Using Unified Messaging (UM) you can call 508.531.3057 and follow the prompts to listen and respond to email, voicemail, and calendar information. To access UM, you will need your Microsoft Exchange PIN. For instructions on how to reset your PIN, go to http://it.bridgew.edu/telecomm/um/resetpin.cfm .
You can also send and receive email from your Bridgewater State University email account using most mobile devices. For configuration information that your cellular provider may need, go to: http://resnet.bridgew.edu/mobiledevicestatement.cfm. Please keep in mind using your mobile device to send and receive email may drastically increase your data usage so review your cellular plan prior to configuring your device.
If your computer is not connected to the wireless network, you can connect to BSC-EZSetup and configure your own wireless connection! Follow the instructions on your computer screen to configure your computer for wireless access! For more details go to http://it.bridgew.edu/telecomm/perfigo/directions.cfm.
Did you know that BSU has an emergency communication system that can rapidly communicate with students, faculty and staff at their permanent and cellular telephones by voice message and instant text message in the event of an emergency? Be sure to update cell phone number in InfoBear so we can reach you in an emergency. If you do not have a cellular phone, just enter the best number to reach you in an emergency.
To ensure we have a way to reach and protect everyone in the event of an emergency, BSU now requires students to enter an emergency number in the cellular phone field in order to register for any future classes. Additional details and instructions can be found at http://www.bridgew.edu/EmergencyCommunication/.
IT has a service that provides members of the BSU community a high level health check view into BSU's network whether you are checking from home, on campus, or on the road. The web page provides details about expected response times to/from the Internet as well as the state of most critical IT services. In addition, you can view a list of recent scheduled and unscheduled IT outages. The IT Dashboard is available online at http://dashboard.bridgew.edu/dashboard/
Did you know that Microsoft Office 2007 allows you to easily save a file as a PDF? PDF stands for Portable Document Format and it ensures that the file you create will look the same when someone else views or prints it regardless of the type of computer and applications they have. This may be helpful if you want to share a file but you are unsure if others have Office or if you do not want them to change the format of the file. Most computers have Adobe Acrobat Reader but if not it's a simple and free download from http://get.adobe.com/reader/.
To create a PDF from your Microsoft Office Word 2007 document:
Did you know you can personalize every message you send from your Outlook LIVE@edu account by adding an email signature?
To create your own personal email signature:
With Bridgewater State Universities Unified Messaging system you can forward your calls directly to voicemail using the forward button on your phone. This will make all calls go directly to voicemail without ringing which can be especially helpful if you are having a meeting or away for an extended period of time. All you need to do is press the forward button on your phone then enter 3057 and press forward again. There is no need to pick up the receiver to do this.
To un-forward your phone when you return to the office, just press the forward button again to cancel. This will stop sending calls directly to voicemail.
Students, did you know you can check your Outlook Live email from your mobile phone? Yes, email accounts ending in student.bridgew.edu can! Click the links below for instructions from Microsoft.
For more frequently asked questions about Student Email here at BSU, go to http://it.bridgew.edu/support/StudentEmail/.
Did you know that once you press delete on a message in Outlook, it's not too late to get that message back? Microsoft Outlook has a great feature called 'Recover Deleted Items' which allows you to recover those email messages that you deleted and emptied from the Deleted Items folder within the past 7 days.
If you think there is a possibility you may need to keep email messages you have recently deleted and emptied from your deleted items folder:
Do you use certain web sites on a regular basis? You might have them set as favorites in your browser but you can also create a shortcut right on your desktop to save time.
Below are two ways to create a desktop shortcut to a Web page in Internet Explorer. First, open the Web page:
Now when you double-click the shortcut on your desktop, Internet Explorer starts and loads the Web page automatically.
One frequently overlooked feature of Microsoft Office 2007 is the Quick Access Toolbar. This toolbar can be very useful if you take some time to customize it. With some fine tuning, the toolbar can show your most commonly used commands regardless of the tab that is currently displayed on the ribbon. Having instant access to the functions you use most often can simplify using Office 2007 and increase your productivity.
By default, the Quick Access Toolbar is located in the upper-left corner next to the Microsoft Office Button. But, you can also move it below the Ribbon if you find this more convenient.
The instructions below demonstrate how to customize the Quick Access Toolbar in Word 2007. The customizations you make in Word 2007 will not apply across all 2007 Office applications. You will need to customize the Quick Access toolbar for each Office application you use.
You can add as many commands as you wish, but the Quick Access Toolbar will only display what fits in the space available. To view the extra commands, you need to click the arrow to the right of the toolbar. You cannot display the Quick Access Toolbar on multiple lines.
AutoRecover is a beneficial feature of Microsoft Office that automatically saves your work so you don't lose it if your computer crashes. It works by saving your document at certain intervals automatically. By default, AutoRecover is set to save every 10 minutes in Office 2007 but you can easily change the frequency. If you know you are working on an older computer that may have problems, it makes sense to change the settings to save more often. This could prove very helpful during a storm if the power goes out or when you have computer problems. Keep in mind that changing the AutoRecover frequency may slow down your computer if you save too often particularly when working on larger files.
The instructions below use Microsoft Word 2007, but you can change the interval for AutoRecover in all Microsoft Office applications.
If you have an IT-related tip you think may help others, please feel free to send it along to us an email to ITSupport@bridgew.edu.
Last Modified: November 29, 2012