All ADMINISTRATIVE requests for service should be directed to the Telephone Trouble Hot-Line X2499. The Telephone Trouble Hot-Line is responsible for:

• troubleshooting and replacing telephones
• moving telephones
• installing new telephone lines and cables
• creating voice mail accounts
• changing voice mail passwords
• troubleshooting fax and modem problems
• telephone training
• troubleshooting voice mail problems
• auto-attendant and announcement service creations and support
• switchboard and operator service

For more information please consult the Telephone FAQ

All STUDENT requests for local service should be directed to the ResNet office at X7999 and long distance service requests to the PaeTec office at X7777.

Last Modified: May 8, 2008