IT Support Services provides technology support for faculty, staff and students. The department provides technical support in the computer labs, classrooms, technical support for faculty and administration offices, student technology workshops, notebook computing centers, call center operations, audiovisual equipment, and conference and events on campus.
Computer support is provided for university-owned computers and peripherals, the operating systems software, and the MS Office Professional Suite. The department leases, purchases, configures, installs, repairs, maintains, and retires all computer equipment and peripherals such as printers and scanners. The supported operating systems include Windows 2000 Professional, XP Professional, and MAC OSX.
Two Support Services Centers are located on campus, in Maxwell Library basement level and the Moakley Technology Center, Room 130. The staff delivers professional full time support on the BSU campus during regular business hours and extended hours whenever scheduled classes are in session. For support, call telephone support on campus at x2555 (off campus at 508.531.2555), e-mail at email@example.com, and walk-in support at both centers.
NEW: We have compiled a list of answers to some of the most frequently asked questions for the applications used here on campus. Please CLICK HERE to find the answer to your question.
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