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IT Services for Students
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Academic & Research Tools
Learning Management Systems
Blackboard Online learning management system. Many classes are enhanced by a Blackboard learning environment.
Moodle A pilot online learning management system. Some classes are enhanced by a Moodle learning environment.
Advising & Enrollment
Registration Tools One-stop-shop for advising and registration.
InfoBear Course enrollment information.
Account Management
Claim a BSU User Account - The primary IT account for faculty, staff and students to access many campus resources such as email, network, computers and training.
Claim Other IT User Accounts - Claim specialized accounts such as Student Worker, Webhost and VPN.
Password Reset - Enables users to reset BSU computer account passwords.
Banner ID/PIN Lookup - Your Banner ID and PIN are used to access various academic and financial services such as InfoBear. If you do not already know your Banner ID and/or PIN you may look it up here.
Emergency Notification - In the event of a campus emergency, Bridgewater State University sends email alerts to anyone with a BSU email account. In addition, BSU has a system to rapidly communicate with students, faculty, and staff by sending a voice message and instant text message to home and cellular telephones.
Computer Labs
Computer Labs - Locations and hours of public computer labs.
Express Stations - Locations of computers featuring walk-up access to email, InfoBear, and internet.
Technology Labs and Classrooms - Technology enhanced classrooms and instruction spaces.
Request an Email Account - Personal accounts are automatically created through the BSU User Account process
Email Filtering - Spam control
Emergency Communications - Notification in the event of an emergency via email, voice or text message
Use Outlook From Home - Instructions on how faculty and staff can set up Microsoft Outlook to manage their BSU e-mail account from off-campus.
Email Policy & Procedure
Email as an Official Means of Communication to Students Policy
Email Security - Passwords must be changed every 90 days.
Emergency Conditions
Emergency Communication & Disaster Recovery - Protocol in the event of an emergency.
Fees and Technology Expenses
Student Technology Fee Student fees and services explained.
Internet Connectivity
Laptops
Notebook Support Students are required to own a laptop computer.
Notebook Program FAQs Students are required to own a laptop computer.
Configuring Laptops for Wireless Step by step instructions on how to configure your notebook for wireless internet connectivity. Watch a PowerPoint Slide Show or a Tutorial Video for step by step instructions on how to configure your notebook for wireless.
Loaner Equipment
Video and Audio Equipment Members of the campus community may borrow AV equipment (camcorders, tape recorders, digital cameras, etc.) from Media Services in Maxwell Library.
Equipment for Resident Students Minihubs and other equipment is available for rent and/or loan.
Macintosh Computers
Mac FAQs - Support Services information
Mobile Devices
Email Support for Mobile Devices Statement
Student Email via mobile phone
Multimedia Services
Video
Video and Audio Equipment Members of the campus community may borrow AV equipment (camcorders, tape recorders, digital cameras, etc.)
TV Studio - On-campus television and video production
Webcaster Video programs produced on campus
Embedding Dynamic Content: Audio, Video, and News (pdf) Instructions
Audio
Podcasting - Instructions
Voice Recognition A telephone system feature
Network & Infrastructure
Network
Wireless Network - BSU's entire campus has wireless internet access.
Data Network - Technical specifications
IP Address Request - For a public (fully routable) IP address for a server or service that is to be accessed through the firewall by persons on and off campus.
ResNet - Internet, cable TV and telephone service for the residence halls
IT Dashboard - Real-time status of college IT systems.
Routine Maintenance - Routine systems maintenance occurs from 6:00 pm to midnight on the 4th Friday of each month.
Remote Access
Virtual Private Network (VPN) Access departmental drives from off-campus.
WEBDAV To Access Webhost from Off-Campus Updates to personal web sites from anywhere.
Email Support for Mobile Devices Statement
Instructions
Map a Network Drive Instructions
Map a Network Printer Instructions
Access Webhost from Off-Campus Updates to personal web sites from anywhere.
Configure a Laptop for Wireless - Step by step instructions on how to configure a notebook for wireless internet connectivity.
Video Instructions - Configure a Vista OS Laptop for Wireless - Step by step instructions on how to configure a notebook for wireless internet connectivity.
Public Computing Labs
Computer Labs - Locations and hours of public computer labs.
Express Stations - Locations of computers featuring walk-up access to email, InfoBear, and internet.
Technology Labs and Classrooms - Technology enhanced classrooms and instruction spaces.
Printing
Wireless Printing Instructions
Map to a Network Printer Instructions
Printing Policy for Labs and Classrooms Enables students to print coursework while controlling waste.
Resident Students
ResNet Services for students living in residence halls: cable TV, internet and telephone.
Security
Be Security Conscious - A program to educate all members of the campus community on safe computing practices
Password Management - Manage your BSU password
Network Authentication Requirements - These security requirements help keep computers, both laptops and desktops, more secure.
Anti-virus - BSU uses Forefront Client Security.
Anti-spam - BSU uses Proofpoint to filter email.
CAPTCHA - BSU uses CAPTCHA on web based forms to limit spam.
Anti-spyware - Protect your data and privacy.
File Sharing - Learn about best practices
Privacy
Protecting personal information - FERPA, HIPPA and other requirements
Policies
Software
Download Software - Licensed software available for BSU users to download. Includes Microsoft Word, Excel, PowerPoint, Publisher, OneNote, Groove, Outlook, Access, Publisher, SPSS, ChemOffice, CutePDF Writer, Logger Pro, Cisco Clean Access Agent, and Microsoft Forefront.
Citrix Server Remotely hosts Dreamweaver, Acrobat Professional, Visio, Critical Thinking, Graphmatica, KarelTheRobot, Microcase Student ExplorIt, Visual Studio Net, and Nvivo. Users do not need to download applications; BSU users simply log-in to have free access.
BSUWiki - User-created and edited content.
Software Supported - Full support, limited support and best faith effort.
Software Requests - Process for obtaining software.
Software Request Policy for Labs & Classrooms
Training & Help
Online Training with ElementK Students, faculty and staff may access training on many Microsoft, Adobe and other software packages. For information on using Element K, download the Element K Quick Reference Guide (pdf).
IT Training Videos Blackboard, Citrix, mapping the Webhost drive, mapping a network printer and other short training videos.
Wireless Setup Configure your laptop to the wireless network.
IT Support Services Technology support for students. Walk-in, phone (x2555), and email support available.
Video
Web Sites
MyCampus Portal - With one log-in, students may access email, class cancellations, Student Announcements, InfoBear, Blackboard/Moodle, Student Account information, news, events and more. (Requires a BSU user account.)
Personal Web Sites BSU students are allocated 40MB to host a personal web site on Webhost.
Club Web Sites Officially recognized clubs and organizations may host a BSU website. Please contact Student Involvement and Leadership to learn more.
WEBDAV To Access Webhost from Off-Campus Updates to personal web sites from anywhere.
Wireless
Wireless Network BSU has a wireless network across the entire campus. Students with a wireless enabled laptop are able to connect to the network from anywhere on campus; including all classrooms, labs, offices, lounges and outdoors.
Laptop Wireless Configuration Step by step instructions on how to configure your notebook for wireless internet connectivity.
MyCampus
Portal - With one log-in, students may access email, class cancellations,
InfoBear, Blackboard/Moodle, financial information, news, events and more.
Contact Information
For Help
Support Services
Maxwell Library, Rm 011 or
Moakley Center, Rm 130C
Bridgewater State University
Bridgewater, MA 02325
Tel: 508.531.2555
itsupport@bridgew.edu
© Bridgewater State University, 131 Summer Street, Bridgewater, Massachusetts 02325, 508.531.1000
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