E-mail as an Official Means of Communication to Students

Purpose


This policy is designed to identify and describe the use of electronic mail as an official means of communications to Bridgewater State College (BSC) students.

Policy Statement


The College provides a BSC user account and E-mail address to all matriculated BSC students and uses E-mail as an official means of sending information to students.

Applies to

All members of the Bridgewater State College community

Responsibilities


Student Responsibilities:
  • Students are responsible for activating their BSC user accounts.
  • Students are required to access and review BSC E-mail on a frequent and consistent basis in order to stay current with College-related communications.
  • Students must be aware of mailbox capacity and ensure that there is sufficient space in their accounts for E-mail to be delivered.
  • Students must recognize that certain communications may be time-critical.
  • Students may forward E-mail from their official BSC address to another E-mail address at their own risk. The College is not responsible for the handling of E-mail by outside vendors. Information on forwarding E-mail is available from IT Support Services.
  • Students will not be held responsible for an interruption in their ability to access a message if the College E-mail system malfunctions or other College system-related problems prevent timely delivery of, or access to, that message (e.g., power outages or E-mail system viruses).
College Responsibilities:
  • The Information Technology Division is responsible for implementing and managing this policy and distributing and maintaining official BSC E-mail addresses.
  • The content of official communications to students is the responsibility of the originating department or individual.
  • The College will select the form of communication best suited to a particular announcement and audience. In some situations e-mail might be the sole form of that communication. Examples of information the College might choose to send to students via E-mail include, but are not limited to, routine announcements, notification of important dates and deadlines, course information from faculty, and official documents (e.g. grade reports, course schedules, bills, etc.).
  • The College must ensure that sufficient mailbox space is available for students to receive a reasonable volume of electronic mail.
  • The College will not use E-mail to transmit sensitive or confidential information unless its use for such purposes is matched by an appropriate level of security.
  • College employees will exercise caution when responding to E-mail sent from an unofficial E-mail address, since there is no way to ensure the identity of the sender. The College will provide generic replies to non-BSC E-mail addresses and will require individuals to send messages for their primary campus E-mail address for a more detailed reply.

When using E-mail communication, all members of the College community are expected to abide by all pertinent BSC Information Technology policies including, but not limited to, Responsible Use of Information Technology, Monitoring of Electronic Communications, and the Campus E-mail Mailing List Policies.  Information Technology Policies can be found at http://it.bridgew.edu/Policy/

FAQs

Find answers to commonly asked questions on the Frequently Asked Questions Web page.

 

Policy Title: E-mail as an Official Means of Communication to Students
Approved By: Bill Davis, Chief Information Officer
Approval Date: June 2005
Date of Last Revision: August 2005
Policy Category: College

 

Last Modified: August 13, 2008