Software Requests

News Update: The Information Technology Division, in working to improve the current procedures for campus classroom and lab software requests, has made changes to the request policies and procedures for faculty software needs.  Faculty will find that the new policies will ensure that software is available when and where it is needed.  In addition, computer performance will be enhanced as the computers will not be overloaded with software no longer being used. 

The excerpts below have been taken from the full Software Requests Policy.

Office Desktop and Notebook Software Requests

Office desktop and notebook computer software pricing requests can be sent to the BSC Software Liaison at bscsoftware@bridgew.edu. The Software Liaison will obtain a quote for the requested software from College approved vendors (or outside vendors in special cases). The Software Liaison will forward the quote to you to pass along to your department chairperson or supervisor for purchase with your department funds. Once the software arrives, please provide the Software Liaison with a copy of the software and licensing for record-keeping purposes.

Classroom and Lab Software Requests

If you wish to have software installed in appropriate campus technology labs and/or classrooms, please inform your department chairperson of your software needs and then fill out the software requests online form to provide important information such as the number of licenses needed to be installed, the locations for the installations, etc.

All requests for instructional software for use on public computer workstations in classrooms, computer labs, the library, and other educational work spaces will be reviewed and approved for purchase through the Information Technology division. Consult your department chairperson and/or school dean for funding for the purchase of the necessary software. Best pricing quotes can be sought through the Software Liaison at bscsoftware@bridgew.edu. The Software Liaison will obtain a quote for the requested software from College approved vendors (or outside vendors in special cases). The Software Liaison will forward the quote to you to pass along to your department chairperson or dean for purchase. Once the software arrives, please provide the Software Liaison with a copy of the software and licensing for record-keeping purposes.

Classroom and Lab Deadlines

Software requests should be submitted to the Software Liaison via the software requests online form by the deadlines listed below prior to the desired semester to ensure enough time for evaluation, purchase/licensing, and installation. 

Semester	Classes Begin	Software Request Final Deadline
Spring	Third week of January	October 15
Fall	First week of September	April 1

Software requests received after the deadlines will be evaluated for installation on the Citrix server.  If the software will not work within the Citrix environment, and the request was submitted within the first 30 days of the semester, Information Technology will evaluate if the request can be incorporated into the final updated image for installation at the end of the 30 day period.  At that point, all images will be considered "frozen" and no further changes will be made until the following semester.

Software Testing

IT Systems staff will perform basic testing of requested software for compatibility with other programs, but is unable to thoroughly test applications.

Any Questions?

Please refer all questions to the Software Liaison at bscsoftware@bridgew.edu.

Links

Software Request Policy

Lab/Classroom Request Form

E-Mail: Software Liaison